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Help & FAQs

Frequently Asked Questions

MyMyndMyMental is an online therapy and well-being support platform that offers individual therapy and community support to members. We revolutionize the approach to mental health and well-being, empowering individuals to confront life’s challenges by delivering accessible and affordable care. With MyMyndMyMental, you can connect through messaging, live chat, over-the-phone, and video conferencing sessions. MyMyndMyMental is a Mental Health Wellness Community curated to provide psychological support to those that are in need from their place of comfort. Our service is currently available in Texas, Georgia, and Louisiana.

MyMyndMyMental is more than a counseling booking application. We are a support community designed to provide continued mental health and well-being support to clients outside of their traditional therapy sessions. With group educational sessions, mood trackers, resources, and live chat features, our clients never feel alone.

There is a monthly membership fee of $59. The fee gives you access to choosing a therapist for counseling sessions, our community resources, daily mood tracker reminders, and many more features to come.

1. You sign up as a MyMyndMyMental community member.

2. When you sign up for our platform, one of the immediate benefits you’ll receive is access to booking therapists. We have partnered with licensed professionals who specialize in various areas such as anxiety, depression, stress management, relationship issues, and more. Our user-friendly interface allows you to explore different therapist profiles, read their bios, and learn about their specialties and approaches to therapy. Once you’ve selected a therapist, you can easily book a session through our platform. We offer convenient scheduling options, allowing you to find a time slot that works best for you.

In addition to booking therapy sessions, once you sign up, you become a valued member of our supportive community. You’ll gain access to a vibrant and inclusive community where you can connect with others who share similar experiences and challenges. Our community provides a safe space for sharing, learning, and seeking support from individuals who truly understand and empathize with your journey. Whether you’re looking for guidance, encouragement, or simply a place to express yourself, our community is here to uplift and empower you every step of the way. Together, we foster a sense of belonging and provide a network of like-minded individuals who are committed to personal growth and mental well-being.

You also get access to our mood slider, which enables you to track and monitor your emotions over time. This interactive tool allows you to visualize and reflect on your mood patterns, helping you gain insights into your emotional well-being and identify any potential triggers or trends. By becoming more aware of your moods, you can develop strategies to manage and improve your emotional state. A collection of empowering videos created by experts in the field of mental health and well-being, and personal development also becomes available to you. These videos cover a wide range of topics, including self-care practices, mindfulness exercises, stress reduction techniques, and strategies for building resilience. They are designed to inspire and motivate you, offering practical tips and insights to help you navigate life’s challenges and cultivate a positive mindset bringing you to a better mental headspace.

3. Access to a supportive community: When you sign up for MyMyndMyMental, you become a valued member of our supportive community. This community provides a safe and inclusive space where you can connect with others who have similar experiences and challenges. It offers a platform for sharing, learning, and seeking support from individuals who understand and empathize with your journey. Whether you need guidance, encouragement, or simply a place to express yourself, the community is there to uplift and empower you every step of the way. By fostering a sense of belonging, MyMyndMyMental creates a network of like-minded individuals who are committed to personal growth and mental well-being.

4. Mood tracking with the mood slider: MyMyndMyMental provides a mood slider tool that allows you to track and monitor your emotions over time. This interactive feature enables you to visualize and reflect on your mood patterns, providing insights into your emotional well-being. By noting your mood on the slider, you can identify any potential triggers or trends and gain a better understanding of your emotional state. This awareness empowers you to develop strategies for managing and improving your emotional well-being. The MyMyndMyMental team takes note of your mood slider entries and ensures that you receive prompt and appropriate support based on your emotional needs.

5. Access to empowering videos: As a member of MyMyndMyMental, you gain access to a collection of empowering videos created by experts in the field of mental health and personal development. These videos cover a wide range of topics, including self-care practices, mindfulness exercises, stress reduction techniques, and strategies for building resilience. They are designed to inspire and motivate you, providing practical tips and insights to help you navigate life’s challenges and cultivate a positive mindset. By watching these videos, you can gain valuable knowledge and tools to bring yourself to a better mental headspace.
To sign up for our service, follow these simple steps. First, navigate to the top right of the homepage and click on the “Get started” button. Then, select the “Sign up” option from the drop-down menu. Next, you will be directed to a form where you need to fill in the required information. Once you have completed the form, proceed to the next step. You will receive a verification code via email or SMS, which you should enter in the designated field to confirm your identity.

You will see a congratulations message that your trial period of 120 days is now activated, granting you access to all the exciting features of our app. Enjoy exploring and making the most of your trial period!
Yes, we offer a convenient and user-friendly app that provides access to all the features and services of our platform. The app is designed to enhance your experience and make it easy for you to engage with our services on the go. Whether you’re using a smartphone or a tablet, our app allows you to access your Mynd My Mental space anytime, anywhere.

The intuitive interface makes it simple to navigate through different sections and explore various features available to you as a member. You can easily view your upcoming appointments, manage your communication with your therapist, and track your mood using the mood slider. With access to empowering videos and community support, you stay connected with like-minded individuals and access valuable resources right from your mobile device. While the app offers a convenient way to access our platform, we also understand that some users may prefer using a desktop or laptop. In that case, you can still log in to your Mynd My Mental space using a web browser on your computer or laptop. Our platform is fully responsive and optimized for desktop and mobile browsers, ensuring a seamless experience across different devices. We provide a consistent and accessible experience across all platforms. Our goal is to make it as convenient as possible for you to engage with our services and support your mental well-being, no matter which device you prefer to use.

Yes, there is a fee associated with individual therapy sessions. The fee for individual therapy is $150 per session. For couples seeking therapy together, the fee is $275 per session. For individuals aged 23 and under, a discounted rate of $125 per session is offered. The pricing structure aims to ensure fair compensation for the therapists’ time and expertise, while also striving to make therapy accessible and affordable for individuals seeking mental health and well-being support.

The fees cover the cost of the therapist’s time, expertise, and resources utilized during the session, allowing for a comprehensive and personalized therapeutic experience. MyMyndMyMental is committed to offering transparent and competitive pricing, making it easier for individuals to prioritize their mental well-being and invest in their journey towards improved mental health and well-being.

To become a member of the app, you need to be over 16 years old. If you are between the ages of 16 and 18, you will need parental consent to subscribe to the app. My Mynd My Mental prioritizes the safety and well-being of all users, and parental consent ensures appropriate participation and support for younger individuals.

To become a member of the app, you need to be over 16 years old. If you are between the ages of 16 and 18, you will need parental consent to subscribe to the app. MyMyndMyMental prioritizes the safety and well-being of all users, and parental consent ensures appropriate participation and support for younger individuals.

At the moment, MyMyndMyMental accepts insurance coverage from Cigna. If you have a Cigna insurance plan, you can explore the possibility of utilizing your coverage for the services provided by the platform. MyMyndMyMental strives to work with insurance providers to expand coverage options and make mental health and well-being support more accessible.

Yes, MyMyndMyMental offers a 60-day free trial. This trial period allows you to experience and explore the various features and services offered by the app. It gives you an opportunity to assess the platform and determine if it aligns with your needs and preferences. The free trial enables you to make an informed decision about continuing your membership and accessing the full range of resources and support available.

Within our platform, we have a diverse team of specialized therapists who possess the expertise to address a wide range of concerns. You can join if you are over 16 years old. Between 16-18 years old you will need a parent’s consent to subscribe.

These dedicated professionals are equipped to assist you with issues such as anxiety, depression, stress, relationships, self-esteem, anger management, trauma, grief, addiction, parenting, family conflicts, sleep issues, eating disorders, sexual orientation and gender identity matters, and more. We are committed to providing comprehensive support across various areas of life to ensure you receive the assistance you need to thrive.

However, MyMyndMyMental may not be suitable for you if you are currently experiencing an urgent crisis or emergency situation. Also, MyMyndMyMental may not be suitable if you have been mandated to undergo therapy by a court order or any other authority.

Within our platform, we have a diverse team of specialized therapists who possess the expertise to address a wide range of concerns. We are here for you, too and you chose the pace. When you join MyMyndMyMental, you join a community. You are surrounded by support, on an individual level and as part of a group.

Our therapists on MyMyndMyMental have undergone rigorous qualifications and certifications by their state’s professional boards. They hold licenses in various disciplines. They have successfully completed the necessary education, exams, training, and practice to ensure their competence. Whatever you’re facing, our team is dedicated to helping you find the support and tools you need to overcome your challenges and improve your well-being.

We prioritize your privacy and confidentiality throughout the therapy process. During the sign-up process, we don’t require your full name. Instead, we ask you to create your own username that will identify you in our system.

When you choose to commence therapy, we may request your contact information or other personal information solely for emergency situations and to comply with their license requirement. This is crucial to ensure your safety and the well-being of others. This information is kept confidential.


To become a part of the MyMyndMyMental community, all you need to do is subscribe to our platform. By signing up, you will gain access to a supportive and empowering network of individuals who are committed to mental well-being.

Online therapy with community support can benefit individuals seeking therapy. It provides convenient, accessible, and affordable therapy services using internet connectivity, eliminating geographical boundaries. By joining our supportive online communities you will meet others facing similar struggles fostering belonging and understanding matters from diverse perspectives. Individual online therapy offers privacy, comfort, and anonymity. You may choose to join only our online community activity, only an individual online therapy or combine both.


To join MyMyndMyMental as a licensed therapist, the process is simple. Therapists who are interested in providing their services through the platform can start by filling out a form available on the website.

This form gathers essential information about the therapist, such as their credentials, areas of specialization, and contact details. Once the form is submitted, the MyMyndMyMental team will review the application and get in touch with the therapist. This contact serves as an opportunity for further discussion and evaluation to ensure a good fit between the therapist and the platform. MyMyndMyMental values the expertise and qualifications of licensed therapists and aims to partner with professionals who are dedicated to delivering quality mental health and well-being care. By joining MyMyndMyMental as a licensed therapist, you can have the opportunity to reach and support individuals in need, expanding your practice and making a positive impact in the field of mental health and well-being.

At MyMyndMyMental, our mission is to bridge the gap between individuals who seek support for their mental health but fear being judged. Together We Can create a safe and compassionate space where everyone feels understood and supported.

Customer Service

Texas | Georgia | Louisiana

support@mymyndmymental.com

+1 (430) 234 4100

Disclaimer

The content provided on this website is for informational purposes only. It is not a substitute for professional diagnosis, treatment or medical advice. There is no assurance or warranty regarding the accuracy and applicability of the content. Never ignore professional medical advice in seeking treatment because of something you have read on the website. If you think you may have a medical emergency, immediately call your doctor or emergency service.

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